Categorized | Colorado News, National News, News

Telehealth Outpacing Traditional Sites for Care

Fair Health examined its database of 28 billion commercial insurance claims, the largest repository in the country. National use of urgent-care centers increased 14%, followed by retail clinics at 7% and ambulatory surgery centers at 6%, while emergency department utilization declined 2%.

Telehealth use jumped 53% from 2016 to 2017, surpassing all other sites of care, according to the new report.

Telehealth utilization grew nearly twice as fast in urban than rural areas during that time. Private insurance claims for telehealth services have increased more than 1,200% from 2012 to 2017, Fair Health’s data shows. Although ED utilization dropped in 2017, it still was the most-used setting.

Telehealth is a widely touted tool since it is often a cheaper and more convenient means to access care. More states are rolling out new laws facilitating virtual care delivery, although there are still impediments, particularly on the federal level. This can make investments in the technology inherently riskier.

Read the Fair Health White Paper



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